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RAM Connection not calculating load cases

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Hello,

I am attempting to use RAM Connection (V13.x) for checking some connections, but I have lost faith. It appears to not be capturing snow load, which is by far governing on my design.  When I click the button to display V2 shear, it shows 47.5 kips.  When I double click the connection and look at "loads" it shows zero for snow.  When I look at the factored load in RAM Steel Beam it is 111 kips, so the connection appears to be designed for less than half of the load (47 versus 111). 

Thanks for the help,

Jason


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